Executive Summary Commercial real estate faces a persistent challenge: billing disputes over after-hours HVAC and demand response services that strain landlord-tenant relationships and delay cost recovery. This article explores...
After-Hours HVAC
This category covers policies, costs and best practices for running plant outside tenant hours. We focus on clear booking rules, cost recovery and simple automations that prevent disputes.
Help Decarbonize Your Building with After-Hours HVAC Automation
Buildings are responsible for a significant chunk of emitted green house gases (GHGs) into the atmosphere. Therefore, they're a leading contributor to global warming. In the U.S., buildings account for 40% of all U. S. primary...
What is an Overtime HVAC System?
If you have commercial tenants, they've likely scheduled heating or air conditioning outside of your building’s usual business hours. Managers and owners commonly refer to these extra hours as overtime HVAC, after-hours HVAC,...
Documenting Your After-Hours AC for NABERS
Counting every kWh your property uses is important for your NABERS Energy Rating assessment. The more detailed your records, the more accurate your rating will be. Getting a true picture of your energy consumption means including and documenting your after-hours air...
Tips for Calculating an After-Hours AC Rate
After-hours HVAC charges are a sticky OPEX budget item. Normal core hour rates are predictable. Power providers determine your property's kWh costs for you. But with after-hours AC, managers must calculate the hourly rate themselves. And it’s work that needs to be...
What is After-Hours HVAC?
Definition: After-hours HVAC is the delivery and maintenance of a facility’s heating and air-conditioning services, outside regular operating hours, for the benefit of a tenant. Tenants pay an hourly rate (usually specified in a lease) for any costs associated with...
4 Reasons to Automate Your After-Hours HVAC Program
If you haven’t yet automated your after-hours HVAC program or, worse, have no program at all, you’re missing out on benefits that maximise your staff productivity and cut out wasted time. Automation also helps increase tenant satisfaction and productivity, which, in...
After-Hours HVAC: 5 Reasons to Start Charging Tenants
Charging tenants for after-hours air conditioning (AHAC) presents many difficult questions for FMs. How do I calculate an hourly rate? How do I separate after-hours billing from normal utility OPEX? Do I have enough resources and staff? Calculating and managing...
Including AHAC Charges in Your Commercial Lease
If you’re new to after-hours air conditioning (AHAC), you may find it hard getting started drafting a lease or tenancy notice. AHAC is a complex topic, and each property requires a bespoke solution. However, there are a few basic terms and ideas that appear in most...
Lower Your Staffing Costs with After-Hours HVAC Automation
Scheduling after-hours AC can be an expensive and cumbersome process. It’s usually a mishmash of spreadsheets, sticky note reminders, voice mails, and impatient tenants — all trying to accomplish a task made overly complicated by a manual process. At home, we flick on...
Automation Tools Your Office Manager Needs
Few employees have more of an impact on the day-to-day operations of your business than your office manager. Whether it’s scheduling travel arrangements, ordering supplies or planning a birthday party, your office manager touches every part of your business. And while...


