In the world of facility management, maintenance teams often find themselves facing problems that seem straight out of a puzzle book. From wildlife intrusions to ancient plumbing mysteries, the path to a solution requires not...
Tips
Short, practical ideas that save time and reduce complaints—scripts, settings and small UI tweaks you can ship today.
What is Fault Detection and Diagnostics (FDD)?
Fault detection and diagnostics (FDD) is the process of identifying and analyzing malfunctions or failures within a building’s systems to detect and diagnose faults as early as possible. Early detection minimizes the impacts of...
6 Tips for Managing Remote Workers
Remote work has presented challenges for both workers and their companies. Challenges include adopting flexible schedules and conducting video interviews. However, managing a team of remote workers can be a challenge, but it can...
5 Technical Writing Tips for Facilities Managers
Technical writing skills are essential for today’s facilities managers, who must produce a wide range of communications for a variety of readers. One day, you might be writing a CAPEX proposal for an executive, the next pinning a “how-to” memo for janitorial staff. So...
Tips for Calculating an After-Hours AC Rate
After-hours HVAC charges are a sticky OPEX budget item. Normal core hour rates are predictable. Power providers determine your property's kWh costs for you. But with after-hours AC, managers must calculate the hourly rate themselves. And it’s work that needs to be...
4 Reasons to Automate Your After-Hours HVAC Program
If you haven’t yet automated your after-hours HVAC program or, worse, have no program at all, you’re missing out on benefits that maximise your staff productivity and cut out wasted time. Automation also helps increase tenant satisfaction and productivity, which, in...
Including AHAC Charges in Your Commercial Lease
If you’re new to after-hours air conditioning (AHAC), you may find it hard getting started drafting a lease or tenancy notice. AHAC is a complex topic, and each property requires a bespoke solution. However, there are a few basic terms and ideas that appear in most...
Lower Your Staffing Costs with After-Hours HVAC Automation
Scheduling after-hours AC can be an expensive and cumbersome process. It’s usually a mishmash of spreadsheets, sticky note reminders, voice mails, and impatient tenants — all trying to accomplish a task made overly complicated by a manual process. At home, we flick on...
Automation Tools Your Office Manager Needs
Few employees have more of an impact on the day-to-day operations of your business than your office manager. Whether it’s scheduling travel arrangements, ordering supplies or planning a birthday party, your office manager touches every part of your business. And while...
Create a Tenant Satisfaction Survey in 15 Minutes
Tenant satisfaction surveys help you spot problem areas with your properties and services, but some facility managers put off creating and administering them because of time restraints. But it only takes a few minutes to create an effective tenant questionnaire if you...
Best Online Continuing Ed Resources for FMs in 2021
Art Linkletter summed up professional development perfectly when he said "Things turn out best for the people who make the best of the way things work out." Adapt or perish is the mantra for today’s professionals, and so much so for facilities managers who must adjust...