Charging tenants for after-hours air conditioning (AHAC) presents many difficult questions for FMs. How do I calculate an hourly rate? How do I separate after-hours billing from normal utility OPEX? Do I have enough resources and staff? Calculating and managing...
Whether you’re leasing a small two-bedroom or multi-level high-rise, tenant satisfaction is critical to your bottom line. When tenants are happy, they tend to lease longer. This maintains consistency in your properties and lowers your exit costs. But what really makes...
